Frequently Asked Questions

Frequently Asked Questions 2017-04-25T09:19:58+00:00

Here are some of our frequently asked questions. If you still have a question please feel free to call us at (866) 314-7586 or contact us online.

I’m new to all this. Where do I start? 2017-04-25T09:23:00+00:00

We will take you step by step through everything you need to do to learn the business and obtain your license.

Here is a welcome message and training overview from our Sr. Instructor.

Here is a link to our live watch and listen NMLS licensing webinar.

Once you complete the education requirement above, the next step is passing the national exam. Our test prep training is included in the course above at no additional cost. Here are our NMLS test prep options, as well as a training preview.

We will be happy to speak to you by phone and answer your questions.

We are an approved NMLS course provider. Approval # 1400057

To hear what others are saying, check out our testimonials and our customer reviews at TrustLink.

Thank you for your interest,
David Reinholtz

Are your classes and training officially recognized? 2017-04-25T09:21:57+00:00

Yes, we have been an approved course provider for the NMLS (National Mortgage Licensing System) since its implementation in 2009.  Our approval number is 1400057.

Do I need my real estate license or any other prerequisite before training to become a loan officer? 2017-09-06T10:00:05+00:00

No. There is no state that requires an NMLS licensee to obtain or hold a real estate license. An NMLS license is its own standalone license.

What is your refund policy? 2017-04-25T09:22:02+00:00

If you register for one of our live or online courses, a 100% refund is available up to 10 days prior to the beginning of your scheduled course date. Inside of 10 days, you may apply your tuition to one of our future course dates.

Our test preparation packages come with a 100% money back guarantee that you will pass the national exam.  If you take and fail the national exam between 3-45 days after purchasing this product, you are entitled to a 100% refund. Refunds are not available for any other reason.

Our DVD courses offer a 50% refund if the DVD set is returned within 30 days of your purchase date. The purchase must be made through our school and DVDs must be in reusable condition.

What if I miss a live webinar or class for which I was scheduled? 2017-04-25T09:22:07+00:00

You are entitled to reschedule any session you miss.  There is no charge for this.